TNAS PC can't find your TNAS?

  • TNAS and your computer are not on the same network segment. Please connect both on the same subnet.

  • Windows Defender has blocked TNAS PC. Follow the instructions to prevent this from happening.

  • Your computer or router has a firewall, and so you should turn off the firewall and try again.

  • Your computer is using a network proxy connection. Please disconnect the proxy connection and try again.

  • The hard drives you installed may have been used on other devices. Please turn off your device, remove all hard drives, turn on the device and try again.

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