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Can video recordings stored on my TNAS device be played in any format?

No, the compatibility of video format depends on the specification of your playback device. If your TNAS device comes with video transcoding, you can transcode videos from an incompatible format into a compatible format. For details, please refer to the product specification....
Does my TNAS device support UPS?

Yes, but please check the rated power of your TNAS device on the official website before purchasing a UPS....
Which file formats does my TNAS device support for external USB storage device?

External USB storage devices can be in any of the following formats: FAT 32, NTFS, EXT 3, and EXT 4. ...
In the TNAS PC desktop application, why is the IP address of my TNAS device not in the same segment as other devices on the network?

It is possible that the DHCP service is not enabled for the router. Please follow the prompts given by the TNAS PC desktop application to manually change the IP address of the TNAS device to ensure that it is in the same segment as other devices....
Can I connect an external USB hard drive with my TNAS device and share it on the network?

Yes....
What is TNAS？

TNAS is the collective name for TerraMaster NAS (network-attached storage) products. ...
What file system does my TNAS device use?

Your TNAS device uses a file system in EXT 4 or Btrfs format. Please check the official specifications before purchase....
How can I watch the content on my TNAS device on a computer or TV, since TNAS is not equipped with a display output interface?

TNAS is a network storage device that cannot directly output content to a computer or TV. To view content on your TNAS device, your computer or TV needs to be connected to your TNAS device via the network. ...
What is TOS? Why does my TNAS device need TOS?

"TOS" stands for "TerraMaster Operating System”, which is a Linux-based operating system especially developed for TNAS storage devices. TOS is designed with a smart and user-friendly interface. The numerous built-in applications help households, offices, or enterprises easily implement features such as storage management, secure backup, permission management, multimedia entertainment, sharing, remote access, and downloading. ...
Why can't I find Plex in the list after installation?

If the installed Plex cannot be found in the installation list of the Application Center, you can fix it manually by following the steps below:...

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