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Help Documentations

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Does TNAS support Time Machine?

TNAS supports Time Machine, so you can use TNAS as a data backup and multimedia server for Mac....
Do I have to configure RAID?

No, you don’t have to. You can configure the hard disk to Single Disk or JBOD mode. ...
Do the hard drives have to be of the same brand and model when creating RAID?

When creating RAID, it is recommended to use hard drives of the same brand and model. ...
Does my TNAS device support BitTorrent downloads?

Yes, it does. Please download Transmission from the TOS Application Center, and then install it. Transmission is an APP dedicated to downloading torrent files....
Can video recordings stored on my TNAS device be played in any format?

No, the compatibility of video format depends on the specification of your playback device. If your TNAS device comes with video transcoding, you can transcode videos from an incompatible format into a compatible format. For details, please refer to the product specification....
Can my TNAS device be hacked?

All devices connected to the internet may be hacked, but TOS provides a variety of protection measures to increase the security of your TNAS device. In addition, the security of the router is very important because your TNAS device is located behind it or the gateway. Therefore, we will take all possible precautions to reduce the risk of being hacked. ...
Can my TNAS device RAM be upgraded?

Only some models can be upgraded, so please check the official specification before purchase. For models that support this feature, 2 GB RAM can be upgraded to 4 GB, and 4 GB RAM can be upgraded to 8 GB, provided that RAM is supplied by TerraMaster. Otherwise, the system may not run properly....
Why can't the TNAS PC desktop application be installed on some computers running the Windows operating system?

The TNAS PC desktop application requires .NET Framework to enable it to be installed on a computer with the Windows operating system. Without .NET Framework, it is impossible to install the TNAS PC desktop application. If this happens, please install Microsoft .NET Framework 4.5 or above on your computer before installing the TNAS PC desktop application. The application only supports Windows 7 and above....
Can I unplug the hard drive and then install it into another hard disk cartridge for data reading if my TNAS device fails?

No, the TNAS file system cannot be recognized by other hard disk cartridges. You need to obtain another TNAS device that is functioning correctly to read the data on the hard disk. ...
Can I install the Apache server on my TNAS device?

Yes, please go to the TOS Application Center to install the app. ...

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