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Can my TNAS device be used on both Mac and Windows PCs?

TNAS is a networked storage device, that connects to a computer or mobile device through a network protocol. Therefore, TNAS can be used on Mac, Windows, and Linux PCs as well as Android and iOS mobile devices. ...
Does my TNAS device support Plex multimedia servers? Can I stream video to a Plex client?

Yes, your TNAS device supports Plex and Emby multimedia servers. Please go to the TOS Application Center to download and install them....
Can my TNAS device be hacked?

All devices connected to the internet may be hacked, but TOS provides a variety of protection measures to increase the security of your TNAS device. In addition, the security of the router is very important because your TNAS device is located behind it or the gateway. Therefore, we will take all possible precautions to reduce the risk of being hacked. ...
Does my TNAS device have to be networked to work? Can I have it offline, since I only want to use it on a local network?

If you do not need to remotely access your TNAS device or back up data to a cloud disk, your TNAS device can be offline. However, when you need to upgrade the TOS software, you will need to upgrade it manually instead of upgrading it online. ...
Does my TNAS device support UPS?

Yes, but please check the rated power of your TNAS device on the official website before purchasing a UPS....
Do the hard drives have to be of the same brand and model when creating RAID?

When creating RAID, it is recommended to use hard drives of the same brand and model. ...
Can I set up a mail server using my TNAS device?

Yes. ...
What should I do if my TNAS device shuts down automatically?

1. If there is an irregular automatic shutdown, there may be a problem with one of the components on the PCBA motherboard. If this is the case, you need to replace it with a new device. ...
If I have a set of RAID 1 hard drives in an existing external hard drive cartridge, can I transfer them to my TNAS device without reformatting the hard drive?

No, hard drives newly added to your TNAS device must be reformatted. Please back up the data in advance....
Can video recordings stored on my TNAS device be played in any format?

No, the compatibility of video format depends on the specification of your playback device. If your TNAS device comes with video transcoding, you can transcode videos from an incompatible format into a compatible format. For details, please refer to the product specification....

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