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Help Documentations

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How can I grant permission for TNAS.online remote access to other users?

By default, the TNAS.online remote access permission is enabled for each user; however, different product models allow different numbers of users synchronous remote access. Please check the official product specifications....
Can I stream multimedia files from my TNAS device using Android Box or Smart TV?

Yes, your TNAS device is compatible with DLNA, and you can stream providing your playback device is also compatible with DLNA....
If I insert a hard drive with data in NTFS or FAT 32 format into my TNAS device, can it be used directly? Will it be reformatted by the system?

No, it cannot be used directly. All hard drives inserted into your TNAS device will be reformatted to be in EXT 4 or Btrfs format....
Does my TNAS device support UPS?

Yes, but please check the rated power of your TNAS device on the official website before purchasing a UPS....
Does my TNAS device have to be networked to work? Can I have it offline, since I only want to use it on a local network?

If you do not need to remotely access your TNAS device or back up data to a cloud disk, your TNAS device can be offline. However, when you need to upgrade the TOS software, you will need to upgrade it manually instead of upgrading it online. ...
Can my TNAS device be used as a storage device for surveillance cameras?

Yes....
Why won’t my TNAS device boot after I add a memory stick?

Please confirm that you are using a memory stick provided by TerraMaster; otherwise, your TNAS device may not boot. Additionally, please check that the memory stick is properly inserted into the slot....
Can my TNAS device be hacked?

All devices connected to the internet may be hacked, but TOS provides a variety of protection measures to increase the security of your TNAS device. In addition, the security of the router is very important because your TNAS device is located behind it or the gateway. Therefore, we will take all possible precautions to reduce the risk of being hacked. ...
What is TOS? Why does my TNAS device need TOS?

"TOS" stands for "TerraMaster Operating System”, which is a Linux-based operating system especially developed for TNAS storage devices. TOS is designed with a smart and user-friendly interface. The numerous built-in applications help households, offices, or enterprises easily implement features such as storage management, secure backup, permission management, multimedia entertainment, sharing, remote access, and downloading. ...
Can my TNAS device be used as an external USB hard drive?

No, as a network storage device, your TNAS device cannot be connected to a computer through a USB interface for data transfer. You need to transfer data on a network. The USB interface of your TNAS device is only used to connect with an external USB storage device....

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