Best NAS Storage, RAID storage, Data Storage Master Online

Help Documentations

Please enter search keywords and click "Search". If you do not find the answer, please ask us for help

Can I use a non-NAS hard drive in my TNAS device?

Yes, but it is better to use a hard drive designed for NAS to ensure it can run continuously and without any data security breaches. ...
Why does the HDD indicator always turn red, with the failure of installing TOS?

This is probably because there is no TerraMaster system file in the hard drive, causing the TNAS device to fail to start normally. Please power off your TNAS, remove all the hard drives and other external USB drives connected to your TNAS, reboot NAS, and then reinstall all the hard drives after about two minutes. Please try to search for TNAS again using the TNAS PC desktop application....
Can my TNAS device be used as a storage device for surveillance cameras?

Yes....
If I insert a hard drive with data in NTFS or FAT 32 format into my TNAS device, can it be used directly? Will it be reformatted by the system?

No, it cannot be used directly. All hard drives inserted into your TNAS device will be reformatted to be in EXT 4 or Btrfs format....
Does my TNAS device support BitTorrent downloads?

Yes, it does. Please download Transmission from the TOS Application Center, and then install it. Transmission is an APP dedicated to downloading torrent files....
What should I do if Plex fails to start or always displays “configuring”?

If Plex fails to start, please try to solve the problem by following the steps below and clicking “Enable” after reinstallation of Plex:...
Does my TNAS device support VPN servers?

Some models support VPN servers, including the 220, 221, and 422 series....
How do I use a TV to watch multimedia files on my TNAS device?

TNAS is a network device that complies with the DLNA protocol. If your TV is also a smart TV that complies with the DLNA protocol, you can access your TNAS device using the DLNA function of your smart TV. ...
How can I grant permission for TNAS.online remote access to other users?

By default, the TNAS.online remote access permission is enabled for each user; however, different product models allow different numbers of users synchronous remote access. Please check the official product specifications....
Can my TNAS device be used on both Mac and Windows PCs?

TNAS is a networked storage device, that connects to a computer or mobile device through a network protocol. Therefore, TNAS can be used on Mac, Windows, and Linux PCs as well as Android and iOS mobile devices. ...

Region & Language

Help Documentations