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Why does the HDD indicator always turn red, with the failure of installing TOS?

This is probably because there is no TerraMaster system file in the hard drive, causing the TNAS device to fail to start normally. Please power off your TNAS, remove all the hard drives and other external USB drives connected to your TNAS, reboot NAS, and then reinstall all the hard drives after about two minutes. Please try to search for TNAS again using the TNAS PC desktop application....
If I insert a hard drive with data in NTFS or FAT 32 format into my TNAS device, can it be used directly? Will it be reformatted by the system?

No, it cannot be used directly. All hard drives inserted into your TNAS device will be reformatted to be in EXT 4 or Btrfs format....
Can I use a non-NAS hard drive in my TNAS device?

Yes, but it is better to use a hard drive designed for NAS to ensure it can run continuously and without any data security breaches. ...
Can I access my TNAS device via Telnet or SSH?

Yes, but Telnet and SSH services are disabled by default, so you will need to enable them manually. ...
What should I do if Plex fails to start or always displays “configuring”?

If Plex fails to start, please try to solve the problem by following the steps below and clicking “Enable” after reinstallation of Plex:...
How can I grant permission for TNAS.online remote access to other users?

By default, the TNAS.online remote access permission is enabled for each user; however, different product models allow different numbers of users synchronous remote access. Please check the official product specifications....
What should I do if my TNAS device shuts down automatically?

1. If there is an irregular automatic shutdown, there may be a problem with one of the components on the PCBA motherboard. If this is the case, you need to replace it with a new device. ...
Can my TNAS device be used on both Mac and Windows PCs?

TNAS is a networked storage device, that connects to a computer or mobile device through a network protocol. Therefore, TNAS can be used on Mac, Windows, and Linux PCs as well as Android and iOS mobile devices. ...
Do the hard drives have to be of the same brand and model when creating RAID?

When creating RAID, it is recommended to use hard drives of the same brand and model. ...
Can I set up a mail server using my TNAS device?

Yes. ...

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