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Help Documentations

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Can I stream multimedia files from my TNAS device using Android Box or Smart TV?

Yes, your TNAS device is compatible with DLNA, and you can stream providing your playback device is also compatible with DLNA....
Why is the hard disk capacity displayed on the computer different from that marked on the hard disk?

This is caused by the different calculation methods of hard disk manufacturers:...
Does my TNAS device support BitTorrent downloads?

Yes, it does. Please download Transmission from the TOS Application Center, and then install it. Transmission is an APP dedicated to downloading torrent files....
Can my TNAS device be used as a storage device for surveillance cameras?

Yes....
How can I get my computer to access my TNAS device?

Your computer accesses your TNAS device over the network. To access TNAS, you need to know the IP address of your TNAS device. For convenience, it is recommended to install the TNAS PC desktop application to search for and access TNAS. To store files, please click “File Manager” on TNAS PC desktop application, log in to TOS, and click “Login” on TNAS PC desktop application. You can also use the Samba file service on a Windows computer by entering the IP address of your TNAS device in the file browser (e.g., \\192.168.0.1) or use the AFP file service on a Mac OS computer by entering the IP address of your TNAS device (e.g., AFP:\\192.168.0.1). To log in to TOS for configuration of your TNAS device, you can enter the IP address of your TNAS device in the address bar of the web-based browser. ...
Can I access my TNAS device via Telnet or SSH?

Yes, but Telnet and SSH services are disabled by default, so you will need to enable them manually. ...
What is the maximum hard disk capacity that my TNAS device supports?

Most models currently support a maximum of 18 TB and will remain updated, but some models do not currently support 18 TB . For details, please check the official specifications....
How do I use Apple TV to view multimedia files on my TNAS device?

To connect to TNAS and play multimedia files, it is recommended to install a player that supports DLNA playback in your Apple TV (e.g., VLC). ...
Can I unplug the hard drive and then install it into another hard disk cartridge for data reading if my TNAS device fails?

No, the TNAS file system cannot be recognized by other hard disk cartridges. You need to obtain another TNAS device that is functioning correctly to read the data on the hard disk. ...
If I insert a hard drive with data in NTFS or FAT 32 format into my TNAS device, can it be used directly? Will it be reformatted by the system?

No, it cannot be used directly. All hard drives inserted into your TNAS device will be reformatted to be in EXT 4 or Btrfs format....

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