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Can my TNAS device RAM be upgraded?

Only some models can be upgraded, so please check the official specification before purchase. For models that support this feature, 2 GB RAM can be upgraded to 4 GB, and 4 GB RAM can be upgraded to 8 GB, provided that RAM is supplied by TerraMaster. Otherwise, the system may not run properly....
Can I sync my TNAS device with my cloud drive?

Yes, you may install the Cloud Sync application in the TOS to synchronize your TNAS device with your cloud drive. Cloud drives currently supported include Baidu Cloud, Dropbox, Amazon S3, Google Drive, and MegaDisk. For cloud drive updates, please visit the official TerraMaster website....
What do I do if formatting the hard drive fails during the initialization of the TNAS device?

The hard drive may be defective. If this happens, please unplug all the hard disks, repair or replace the defective one, and then reinsert all of them two minutes after rebooting your TNAS device. You can then retry the initialization process....
I have installed two hard drives in my TNAS device and set them as two independent single drives. Why can’t I see them at the same time in the file browser of my Windows computer?

The storage space of your TNAS device is presented in the form of shared folders, not drives, and that’s why you cannot see them at the same time in the file browser of your Windows computer....
What is TNAS？

TNAS is the collective name for TerraMaster NAS (network-attached storage) products. ...
Why can't I find Plex in the list after installation?

If the installed Plex cannot be found in the installation list of the Application Center, you can fix it manually by following the steps below:...
Can I configure multiple arrays in my TNAS device?

Yes, but you need to buy a model with 4 or more bays. ...
Why are my F2-210 and F4-210 models disconnected from the network? Also, why can't they be shut down by pressing the power button?

1. If your TOS system version is TOS4.1.30 or below, please download a patch to your computer via the link: http://dl.terra-master.com/cn/TOS_PATCH_ARM_1.03.bz2 ...
Can I access my TNAS device via Telnet or SSH?

Yes, but Telnet and SSH services are disabled by default, so you will need to enable them manually. ...
Can I unplug the hard drive and then install it into another hard disk cartridge for data reading if my TNAS device fails?

No, the TNAS file system cannot be recognized by other hard disk cartridges. You need to obtain another TNAS device that is functioning correctly to read the data on the hard disk. ...

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