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Help Documentations

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What is the maximum hard disk capacity that my TNAS device supports?

Most models currently support a maximum of 18 TB and will remain updated, but some models do not currently support 18 TB . For details, please check the official specifications....
Does my TNAS device support BitTorrent downloads?

Yes, it does. Please download Transmission from the TOS Application Center, and then install it. Transmission is an APP dedicated to downloading torrent files....
Can my TNAS device be used as a storage device for surveillance cameras?

Yes....
How do I use Plex to watch videos stored on my TNAS device on a Samsung TV or LG TV?

TNAS supports the Plex multimedia server. First of all, you need to install a Plex multimedia server after downloading it from the TOS Application Center, and enable it. Next, you need to install a Plex client on a Samsung or LG TV, and you can then watch videos stored on your TNAS device with the client....
How do I use a TV to watch multimedia files on my TNAS device?

TNAS is a network device that complies with the DLNA protocol. If your TV is also a smart TV that complies with the DLNA protocol, you can access your TNAS device using the DLNA function of your smart TV. ...
Can I configure multiple arrays in my TNAS device?

Yes, but you need to buy a model with 4 or more bays. ...
How can I get my computer to access my TNAS device?

Your computer accesses your TNAS device over the network. To access TNAS, you need to know the IP address of your TNAS device. For convenience, it is recommended to install the TNAS PC desktop application to search for and access TNAS. To store files, please click “File Manager” on TNAS PC desktop application, log in to TOS, and click “Login” on TNAS PC desktop application. You can also use the Samba file service on a Windows computer by entering the IP address of your TNAS device in the file browser (e.g., \\192.168.0.1) or use the AFP file service on a Mac OS computer by entering the IP address of your TNAS device (e.g., AFP:\\192.168.0.1). To log in to TOS for configuration of your TNAS device, you can enter the IP address of your TNAS device in the address bar of the web-based browser. ...
Can I access my TNAS device via Telnet or SSH?

Yes, but Telnet and SSH services are disabled by default, so you will need to enable them manually. ...
If I insert a hard drive with data in NTFS or FAT 32 format into my TNAS device, can it be used directly? Will it be reformatted by the system?

No, it cannot be used directly. All hard drives inserted into your TNAS device will be reformatted to be in EXT 4 or Btrfs format....
What should I do if Plex fails to start or always displays “configuring”?

If Plex fails to start, please try to solve the problem by following the steps below and clicking “Enable” after reinstallation of Plex:...

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