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Help Documentations

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Can I connect to my TNAS device using Wi-Fi?

Yes, but you need to configure a USB Wi-Fi dongle. Please note that your TNAS device only supports USB Wi-Fi adapters with a RTL8812AU chipset. ...
How do I use a TV to watch multimedia files on my TNAS device?

TNAS is a network device that complies with the DLNA protocol. If your TV is also a smart TV that complies with the DLNA protocol, you can access your TNAS device using the DLNA function of your smart TV. ...
Can I transfer data through a USB interface? Or do I have to use a network interface?

You can only use a network interface to transfer data. The USB interface on your TNAS device cannot be connected to a PC for data transfer....
Can I sync my TNAS device with my cloud drive?

Yes, you may install the Cloud Sync application in the TOS to synchronize your TNAS device with your cloud drive. Cloud drives currently supported include Baidu Cloud, Dropbox, Amazon S3, Google Drive, and MegaDisk. For cloud drive updates, please visit the official TerraMaster website....
Can my TNAS device RAM be upgraded?

Only some models can be upgraded, so please check the official specification before purchase. For models that support this feature, 2 GB RAM can be upgraded to 4 GB, and 4 GB RAM can be upgraded to 8 GB, provided that RAM is supplied by TerraMaster. Otherwise, the system may not run properly....
How does TNAS connect to the network: Is it wired or wireless?

TNAS, by default, uses a wired connection. You also can add a Wi-Fi dongle to use a wireless network. However, due to the limited bandwidth of a wireless network, it is recommended to use a wired connection to connect your TNAS device to the network for a better user experience. ...
Why are my F2-210 and F4-210 models disconnected from the network? Also, why can't they be shut down by pressing the power button?

1. If your TOS system version is TOS4.1.30 or below, please download a patch to your computer via the link: http://dl.terra-master.com/cn/TOS_PATCH_ARM_1.03.bz2 ...
I have installed two hard drives in my TNAS device and set them as two independent single drives. Why can’t I see them at the same time in the file browser of my Windows computer?

The storage space of your TNAS device is presented in the form of shared folders, not drives, and that’s why you cannot see them at the same time in the file browser of your Windows computer....
Which hard drives are suitable for TNAS?

The number of hard drives required depends on your specific needs; however, providing you install at least one hard drive, your TNAS device will function normally. There are many different TNAS models, divided into several types, with 1, 2, 4, 5, or 8 bays. The choice of model dictates the maximum number of hard drives that can be installed: the number cannot exceed the maximum number of bays, although more hard drives can be added later if needed. RAID migration or expansion of the original array can also be carried out without any impact on the original data. ...
How do I use Plex to watch videos stored on my TNAS device on a Samsung TV or LG TV?

TNAS supports the Plex multimedia server. First of all, you need to install a Plex multimedia server after downloading it from the TOS Application Center, and enable it. Next, you need to install a Plex client on a Samsung or LG TV, and you can then watch videos stored on your TNAS device with the client....

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