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Why are my F2-210 and F4-210 models disconnected from the network? Also, why can't they be shut down by pressing the power button?

1. If your TOS system version is TOS4.1.30 or below, please download a patch to your computer via the link: http://dl.terra-master.com/cn/TOS_PATCH_ARM_1.03.bz2 ...
Can I stream multimedia files from my TNAS device using Android Box or Smart TV?

Yes, your TNAS device is compatible with DLNA, and you can stream providing your playback device is also compatible with DLNA....
Why is the hard disk capacity displayed on the computer different from that marked on the hard disk?

This is caused by the different calculation methods of hard disk manufacturers:...
Can my TNAS device RAM be upgraded?

Only some models can be upgraded, so please check the official specification before purchase. For models that support this feature, 2 GB RAM can be upgraded to 4 GB, and 4 GB RAM can be upgraded to 8 GB, provided that RAM is supplied by TerraMaster. Otherwise, the system may not run properly....
Why does my TNAS device not go into hibernation?

If your hard drives remain idle for a preset length of time, they will go into hibernation. However, some conditions (including volume status, services, and applications) will stop your TNAS device from entering hibernation mode or waking up hard drives from hibernation from time to time. For a newly installed TOS, it will take about 24 to 48 hours for the Btrfs file system to complete the logging and balance operations in its background, while for the EXT 4 file system, it will take about 12 to 24 hours to complete, during which time the hard drives cannot hibernate. The actual time required depends on the hard disk capacity. If you have copied a large number of files to TNAS, it will take longer to log and balance. To learn more about logging and balance, please visit the website https://wiki.archlinux.org/index.php/Btrfs During hibernation of the hard drive, the hard drive indicator will be always on; To confirm whether the hard disk is in hibernation mode, please touch the main body of the device with your hand. If you don't feel any vibration, the hard drive may already be in hibernation. ...
Can I connect to my TNAS device using Wi-Fi?

Yes, but you need to configure a USB Wi-Fi dongle. Please note that your TNAS device only supports USB Wi-Fi adapters with a RTL8812AU chipset. ...
Do I have to configure RAID?

No, you don’t have to. You can configure the hard disk to Single Disk or JBOD mode. ...
What is the maximum hard disk capacity that my TNAS device supports?

Most models currently support a maximum of 18 TB and will remain updated, but some models do not currently support 18 TB . For details, please check the official specifications....
How can I remotely access a TNAS device mounted under a secondary router?

If your TNAS device is mounted under a secondary or multi-stage router, the subnet address of each stage of the router is different, leading to the failure to recognize the TNAS address and denying users remote access. To enable remote access to your TNAS device, your router needs to be reset, which can be done in the following way: ...
Can I configure multiple arrays in my TNAS device?

Yes, but you need to buy a model with 4 or more bays. ...

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