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How do I find the IP address of my TNAS device on the network?

Please download and install the TNAS PC desktop application, which will help you find the IP address of your TNAS device....
What should I do if my TOS is outdated and I’m trying to install TOS, but it is stuck at 11 or 55%?

When reinstalling the TOS system or installing the latest version, the process may be stuck at 11% or 55% due to the older version of Initboot installed on some X86 devices. If this happens, please try to solve it by following the steps below:...
How can I remotely access a TNAS device mounted under a secondary router?

If your TNAS device is mounted under a secondary or multi-stage router, the subnet address of each stage of the router is different, leading to the failure to recognize the TNAS address and denying users remote access. To enable remote access to your TNAS device, your router needs to be reset, which can be done in the following way: ...
Can I change the username and password of the TNAS administrator?

The default username of the TOS administrator is “admin”. This username cannot be modified, but the login password can be changed after you log in to the TOS web-based interface....
How do I use Apple TV to view multimedia files on my TNAS device?

To connect to TNAS and play multimedia files, it is recommended to install a player that supports DLNA playback in your Apple TV (e.g., VLC). ...
Can I install virtual machines in my TNAS device?

Some TNAS models support installing virtual machines, including the 220, 221, and 422 series....
How do I add a memory stick to my TNAS device?

As the TNAS motherboard is mounted inside a chassis, you will need a screwdriver to unscrew the chassis. You can then install the memory stick into its slot and close the chassis. When installing the memory stick, be sure to install it in place; otherwise, the system will not be able to start. You must use a memory stick supplied by TerraMaster to ensure the system works....
Does my TNAS device support SSD Cache? What kind of SSD should I choose?

Yes, most common SATA SSDs can be used. ...
How do I use Plex to watch videos stored on my TNAS device on a Samsung TV or LG TV?

TNAS supports the Plex multimedia server. First of all, you need to install a Plex multimedia server after downloading it from the TOS Application Center, and enable it. Next, you need to install a Plex client on a Samsung or LG TV, and you can then watch videos stored on your TNAS device with the client....
Does my TNAS device need to be connected directly to my router?

Yes, use a network cable to connect it directly to your router. ...

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Help Documentations