Best NAS Storage, RAID storage, Data Storage Master Online_TerraMaster

Help Documentations

Please enter search keywords and click "Search". If you do not find the answer, please ask us for help

How is my newly purchased TNAS device initialized when it is started for the first time?

Your newly purchased TNAS device cannot be used before initialization. Please go to the official TerraMaster website, click “Quick Installation Guide”, and follow the instructions for initialization....
How do I add a memory stick to my TNAS device?

As the TNAS motherboard is mounted inside a chassis, you will need a screwdriver to unscrew the chassis. You can then install the memory stick into its slot and close the chassis. When installing the memory stick, be sure to install it in place; otherwise, the system will not be able to start. You must use a memory stick supplied by TerraMaster to ensure the system works....
How do I find the IP address of my TNAS device on the network?

Please download and install the TNAS PC desktop application, which will help you find the IP address of your TNAS device....
Can I install virtual machines in my TNAS device?

Some TNAS models support installing virtual machines, including the 220, 221, and 422 series....
Do I have to configure RAID?

No, you don’t have to. You can configure the hard disk to Single Disk or JBOD mode. ...
Can I sync my TNAS device with my cloud drive?

Yes, you may install the Cloud Sync application in the TOS to synchronize your TNAS device with your cloud drive. Cloud drives currently supported include Baidu Cloud, Dropbox, Amazon S3, Google Drive, and MegaDisk. For cloud drive updates, please visit the official TerraMaster website....
Why does my TNAS device not go into hibernation?

If your hard drives remain idle for a preset length of time, they will go into hibernation. However, some conditions (including volume status, services, and applications) will stop your TNAS device from entering hibernation mode or waking up hard drives from hibernation from time to time. For a newly installed TOS, it will take about 24 to 48 hours for the Btrfs file system to complete the logging and balance operations in its background, while for the EXT 4 file system, it will take about 12 to 24 hours to complete, during which time the hard drives cannot hibernate. The actual time required depends on the hard disk capacity. If you have copied a large number of files to TNAS, it will take longer to log and balance. To learn more about logging and balance, please visit the website https://wiki.archlinux.org/index.php/Btrfs During hibernation of the hard drive, the hard drive indicator will be always on; To confirm whether the hard disk is in hibernation mode, please touch the main body of the device with your hand. If you don't feel any vibration, the hard drive may already be in hibernation. ...
Does my TNAS device support SSD Cache? What kind of SSD should I choose?

Yes, most common SATA SSDs can be used. ...
Can I transfer data through a USB interface? Or do I have to use a network interface?

You can only use a network interface to transfer data. The USB interface on your TNAS device cannot be connected to a PC for data transfer....
Why is the hard disk capacity displayed on the computer different from that marked on the hard disk?

This is caused by the different calculation methods of hard disk manufacturers:...

‹
1
2
3
4
5
6
7
8
9
10
...
13
14
›