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How do I find the IP address of my TNAS device on the network?

Please download and install the TNAS PC desktop application, which will help you find the IP address of your TNAS device....
What should I do if my TOS is outdated and I’m trying to install TOS, but it is stuck at 11 or 55%?

When reinstalling the TOS system or installing the latest version, the process may be stuck at 11% or 55% due to the older version of Initboot installed on some X86 devices. If this happens, please try to solve it by following the steps below:...
Does my TNAS device need to be connected directly to my router?

Yes, use a network cable to connect it directly to your router. ...
Can I change the username and password of the TNAS administrator?

The default username of the TOS administrator is “admin”. This username cannot be modified, but the login password can be changed after you log in to the TOS web-based interface....
Can I install virtual machines in my TNAS device?

Some TNAS models support installing virtual machines, including the 220, 221, and 422 series....
How do I add a memory stick to my TNAS device?

As the TNAS motherboard is mounted inside a chassis, you will need a screwdriver to unscrew the chassis. You can then install the memory stick into its slot and close the chassis. When installing the memory stick, be sure to install it in place; otherwise, the system will not be able to start. You must use a memory stick supplied by TerraMaster to ensure the system works....
How can I get my TNAS device to be detected on a Linux system?

Please see the instructions below: ...
Does my TNAS device support SSD Cache? What kind of SSD should I choose?

Yes, most common SATA SSDs can be used. ...
Can I transfer data through a USB interface? Or do I have to use a network interface?

You can only use a network interface to transfer data. The USB interface on your TNAS device cannot be connected to a PC for data transfer....
How can I remotely access a TNAS device mounted under a secondary router?

If your TNAS device is mounted under a secondary or multi-stage router, the subnet address of each stage of the router is different, leading to the failure to recognize the TNAS address and denying users remote access. To enable remote access to your TNAS device, your router needs to be reset, which can be done in the following way: ...

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