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Help Documentations

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Do I have to configure RAID?

No, you don’t have to. You can configure the hard disk to Single Disk or JBOD mode. ...
How do I add a memory stick to my TNAS device?

As the TNAS motherboard is mounted inside a chassis, you will need a screwdriver to unscrew the chassis. You can then install the memory stick into its slot and close the chassis. When installing the memory stick, be sure to install it in place; otherwise, the system will not be able to start. You must use a memory stick supplied by TerraMaster to ensure the system works....
How do I find the IP address of my TNAS device on the network?

Please download and install the TNAS PC desktop application, which will help you find the IP address of your TNAS device....
How can I get my TNAS device to be detected on a Linux system?

Please see the instructions below: ...
Can I install virtual machines in my TNAS device?

Some TNAS models support installing virtual machines, including the 220, 221, and 422 series....
Can I change the username and password of the TNAS administrator?

The default username of the TOS administrator is “admin”. This username cannot be modified, but the login password can be changed after you log in to the TOS web-based interface....
Does my TNAS device support SSD Cache? What kind of SSD should I choose?

Yes, most common SATA SSDs can be used. ...
Can I sync my TNAS device with my cloud drive?

Yes, you may install the Cloud Sync application in the TOS to synchronize your TNAS device with your cloud drive. Cloud drives currently supported include Baidu Cloud, Dropbox, Amazon S3, Google Drive, and MegaDisk. For cloud drive updates, please visit the official TerraMaster website....
Why does my TNAS device not go into hibernation?

If your hard drives remain idle for a preset length of time, they will go into hibernation. However, some conditions (including volume status, services, and applications) will stop your TNAS device from entering hibernation mode or waking up hard drives from hibernation from time to time. For a newly installed TOS, it will take about 24 to 48 hours for the Btrfs file system to complete the logging and balance operations in its background, while for the EXT 4 file system, it will take about 12 to 24 hours to complete, during which time the hard drives cannot hibernate. The actual time required depends on the hard disk capacity. If you have copied a large number of files to TNAS, it will take longer to log and balance. To learn more about logging and balance, please visit the website https://wiki.archlinux.org/index.php/Btrfs During hibernation of the hard drive, the hard drive indicator will be always on; To confirm whether the hard disk is in hibernation mode, please touch the main body of the device with your hand. If you don't feel any vibration, the hard drive may already be in hibernation. ...
Can my TNAS device RAM be upgraded?

Only some models can be upgraded, so please check the official specification before purchase. For models that support this feature, 2 GB RAM can be upgraded to 4 GB, and 4 GB RAM can be upgraded to 8 GB, provided that RAM is supplied by TerraMaster. Otherwise, the system may not run properly....

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