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What should I do if Plex fails to start or always displays “configuring”?

If Plex fails to start, please try to solve the problem by following the steps below and clicking “Enable” after reinstallation of Plex:...
How do I use TerraMaster web servers?

To use the TerraMaster NAS web server, take the following steps:...
How is my newly purchased TNAS device initialized when it is started for the first time?

Your newly purchased TNAS device cannot be used before initialization. Please go to the official TerraMaster website, click “Quick Installation Guide”, and follow the instructions for initialization....
Why is the memory usage excessive for F2-210/F4-210 models?

To resolve the high memory usage issue, the Initboot file requires updating. Please follow the instructions below to release the memory. ...
Why has the TNAS PC desktop application failed to map the network drive?

If you cannot map the network drive with the TNAS PC desktop application or have failed to access it by entering the correct username and password after successfully mapping and restarting the computer, please follow the steps below to troubleshoot: (Note: If your computer is equipped with a Windows operating system, this problem is mainly related to the compatibility of TNAS PC desktop application with it. Please refer to Step 6 directly). ...
Do I need to install all the hard drives at a time? If not, can I just install one or two hard drives in my TNAS device first and add more in the future?

No, you do not need to install all the hard drives straight away. You may add hard drives as required without affecting your data. The capacity may be increased by RAID migration or expansion in the future....
Can I use my mobile phone to access my TNAS device? Is there a mobile application that can access my TNAS device and view files and photos and play videos?

Yes, you can download the Android version of the TNAS mobile application from the official website or Google Play or the iOS version from Apple's App Store. You must have at least Android 6.0 or iOS 8.2....
How can Mac users access TNAS shared folders?

Mac users can access TNAS shared folders in the following ways: ...
Will TOS, the TNAS 's operating system, be updated?

Yes, TOS has regular updates....
Can I use an SSD as an SSD Cache? Can I use an SSD to increase my speed?

Yes....

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