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Help Documentations

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Does my newly purchased TNAS device come equipped with a hard drive?

Only some TNAS devices come equipped with a hard drive, so please select carefully. TNAS devices that already have a hard drive can be used straight after you have completed the initialization steps. If your TNAS device is supplied without a hard drive, you need to purchase one separately. Your TNAS device can only be used after installing and initializing the hard drive. TNAS is a storage device that needs to run for extended periods, so there are very specific requirements for the choice of hard drive. Dedicated NAS hard drives are recommended. Please go to the official TerraMaster website for a list of hard drives compatible with your specific TNAS device....
What are the specifications of the power supply unit for my TNAS device? Can I purchase a replacement?

To avoid damage to the product, it is recommended to only use the original power supply unit. If you need to purchase another power supply unit, please contact the customer service staff at TerraMaster....
Can I save a game to my TNAS device?

Yes, but your game needs to support storage on networked storage devices. ...
Can the hard drive be used continuously if it is detected to be in a poor condition or at high risk of failure during the initialization of the TNAS device?

To ensure your data remains secure, please change the hard drive immediately....
Can my TNAS device stream 4K video?

Yes, but it depends on your playback device. If it is not compatible with 4K video, please select a TNAS model that supports transcoding....
What is the maximum number of users that are allowed simultaneous access to my TNAS device?

The maximum is 8–1,024 users, depending on which model you have, so please refer to the official specifications. ...
What is the power supply voltage rating of my TNAS device?

AC 100–240V. ...

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Help Documentations

Does my newly purchased TNAS device come equipped with a hard drive?

What are the specifications of the power supply unit for my TNAS device? Can I purchase a replacement?

Can I save a game to my TNAS device?

Can the hard drive be used continuously if it is detected to be in a poor condition or at high risk of failure during the initialization of the TNAS device?

Can my TNAS device stream 4K video?

What is the maximum number of users that are allowed simultaneous access to my TNAS device?

What is the power supply voltage rating of my TNAS device?