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Does my TNAS device support hard drives that are hot-swappable?

Yes. ...
Does my TNAS device support Plex transcoding?

Most TNAS models support the Plex transcoding feature, but check the official specifications before you buy....
What are the specifications of the power supply unit for my TNAS device? Can I purchase a replacement?

To avoid damage to the product, it is recommended to only use the original power supply unit. If you need to purchase another power supply unit, please contact the customer service staff at TerraMaster....
How can I access the control panel of my TNAS device from my computer?

To access via a local network, you can enter the IP address of your TNAS device in the address bar of your computer browser. You can obtain the IP address through the TNAS PC desktop application....
Can I set Jumbo Frames? What value can I set?

TNAS Jumbo Frames adopts self-adaptive configuration or manual setting for the MUT value, which is within a range of 1,500–9,000 bytes....
Can multiple users at home stream multimedia files in TNAS at the same time?

Yes, but the performance may be affected. ...
Does my newly purchased TNAS device come equipped with a hard drive?

Only some TNAS devices come equipped with a hard drive, so please select carefully. TNAS devices that already have a hard drive can be used straight after you have completed the initialization steps. If your TNAS device is supplied without a hard drive, you need to purchase one separately. Your TNAS device can only be used after installing and initializing the hard drive. TNAS is a storage device that needs to run for extended periods, so there are very specific requirements for the choice of hard drive. Dedicated NAS hard drives are recommended. Please go to the official TerraMaster website for a list of hard drives compatible with your specific TNAS device....
What is the maximum number of users that are allowed simultaneous access to my TNAS device?

The maximum is 8–1,024 users, depending on which model you have, so please refer to the official specifications. ...
Will my TNAS device be noisy when it is working?

The device itself is very quiet, but it makes a noise when the hard drive is working. If you want to keep the noise to a minimum, it is recommended to use a low noise hard drive, such as Seagate Ironwolf disk, WD NAS disk, etc. ...
Does my TNAS device support data encryption?

Some models support AES hardware encryption for shared folders. Please go to the official website to check the specifications before purchase....

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