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Does my TNAS device support multiple users to log in with the same username and password?
Can the hard drive be used continuously if it is detected to be in a poor condition or at high risk of failure during the initialization of the TNAS device?
To ensure your data remains secure, please change the hard drive immediately....
How can I access the control panel of my TNAS device from my computer?
To access via a local network, you can enter the IP address of your TNAS device in the address bar of your computer browser. You can obtain the IP address through the TNAS PC desktop application....
Can multiple users at home stream multimedia files in TNAS at the same time?
What are the specifications of the power supply unit for my TNAS device? Can I purchase a replacement?
To avoid damage to the product, it is recommended to only use the original power supply unit. If you need to purchase another power supply unit, please contact the customer service staff at TerraMaster....
What is the maximum number of users that are allowed simultaneous access to my TNAS device?
The maximum is 8–1,024 users, depending on which model you have, so please refer to the official specifications. ...
Does my TNAS device use a hardware array or a software array?
Your TNAS device uses a software array. Please be assured that almost all enterprise-level NAS use software arrays to ensure high performance. ...
Will my TNAS device be noisy when it is working?
The device itself is very quiet, but it makes a noise when the hard drive is working. If you want to keep the noise to a minimum, it is recommended to use a low noise hard drive, such as Seagate Ironwolf disk, WD NAS disk, etc. ...
Can I set Jumbo Frames? What value can I set?
TNAS Jumbo Frames adopts self-adaptive configuration or manual setting for the MUT value, which is within a range of 1,500–9,000 bytes....
Does my TNAS device support data encryption?
Some models support AES hardware encryption for shared folders. Please go to the official website to check the specifications before purchase....