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Help Documentations

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How can I watch the content on my TNAS device on a computer or TV, since TNAS is not equipped with a display output interface?

TNAS is a network storage device that cannot directly output content to a computer or TV. To view content on your TNAS device, your computer or TV needs to be connected to your TNAS device via the network. ...
Does my TNAS device support data encryption?

Some models support AES hardware encryption for shared folders. Please go to the official website to check the specifications before purchase....
How can I upgrade the firmware for the hard disk used in my TNAS device?

To upgrade the firmware, it is recommended that you unplug the hard disk and plug it back into the TNAS device after completing the upgrade. However, upgrading the hard drive firmware is a high-risk process, so please be cautious and ensure you back up all the data on the hard drive before upgrading. ...
Does my TNAS device support iSCSI Target? Can it be used as VMWare ESXi?

Yes....
What should I do if my TNAS device shuts down automatically?

1. If there is an irregular automatic shutdown, there may be a problem with one of the components on the PCBA motherboard. If this is the case, you need to replace it with a new device. ...
In the TNAS PC desktop application, why is the IP address of my TNAS device not in the same segment as other devices on the network?

It is possible that the DHCP service is not enabled for the router. Please follow the prompts given by the TNAS PC desktop application to manually change the IP address of the TNAS device to ensure that it is in the same segment as other devices....
Can my TNAS device be used on both Mac and Windows PCs?

TNAS is a networked storage device, that connects to a computer or mobile device through a network protocol. Therefore, TNAS can be used on Mac, Windows, and Linux PCs as well as Android and iOS mobile devices. ...
Why can't the TNAS PC desktop application be installed on some computers running the Windows operating system?

The TNAS PC desktop application requires .NET Framework to enable it to be installed on a computer with the Windows operating system. Without .NET Framework, it is impossible to install the TNAS PC desktop application. If this happens, please install Microsoft .NET Framework 4.5 or above on your computer before installing the TNAS PC desktop application. The application only supports Windows 7 and above....
How can I access the control panel of my TNAS device from my computer?

To access via a local network, you can enter the IP address of your TNAS device in the address bar of your computer browser. You can obtain the IP address through the TNAS PC desktop application....
Can my TNAS device create and manage multi-user and user groups?

Yes, your TNAS device has full rights management, and you can set access permissions for users, user groups, and shared folders....

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