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Help Documentations

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Why are there no or only 4 applications in the TOS Application Center?

This is because your TNAS device is not connected to the internet. Please go to “TOS Control Panel” > “Network Services” > “Network” > “Network Interface”, and then click “LAN” to edit. Please make sure that DNS has the same gateway and DNS as your computer to ensure TNAS will connect to the internet. ...
When installing TOS, why does the installation stop at 60% and 90% progress?

Actually, the installation does not stop, but it may take some time because there are many setup processes. Please wait patiently....
Can my TNAS device be used on both Mac and Windows PCs?

TNAS is a networked storage device, that connects to a computer or mobile device through a network protocol. Therefore, TNAS can be used on Mac, Windows, and Linux PCs as well as Android and iOS mobile devices. ...
What should I do if my TNAS device shuts down automatically?

1. If there is an irregular automatic shutdown, there may be a problem with one of the components on the PCBA motherboard. If this is the case, you need to replace it with a new device. ...
What is TOS? Why does my TNAS device need TOS?

"TOS" stands for "TerraMaster Operating System”, which is a Linux-based operating system especially developed for TNAS storage devices. TOS is designed with a smart and user-friendly interface. The numerous built-in applications help households, offices, or enterprises easily implement features such as storage management, secure backup, permission management, multimedia entertainment, sharing, remote access, and downloading. ...
Why can't I receive emails in my mailbox after email notifications are set for the TOS system?

This is probably because the default SMTP mail server port for the TOS system is blocked. You can change “Default SMTP Mail Server” to “Custom SMTP Mail Server” in the “Advanced Settings” interface of this page, and then perform related configurations. For example, if using Gmail the settings for the outgoing server are: ...
Does TNAS support Time Machine?

TNAS supports Time Machine, so you can use TNAS as a data backup and multimedia server for Mac....
Does my TNAS device support iSCSI Target? Can it be used as VMWare ESXi?

Yes....
Can other versions of Linux or other open source NAS systems be installed on my TNAS device?

TNAS runs with the TOS developed by TerraMaster and is not compatible with other systems. Furthermore, the installation of other operating systems is not recommended because you will not be able to get technical support. Also, your warranty will be invalidated....
Is my TNAS device compatible with the DLNA protocol?

Yes. ...

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