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How can I grant permission for TNAS.online remote access to other users?

By default, the TNAS.online remote access permission is enabled for each user; however, different product models allow different numbers of users synchronous remote access. Please check the official product specifications....
What is the TNAS PC desktop application? What is it used for?

The TNAS PC desktop application is an application especially designed for TNAS devices. There are two versions: one for Windows and the other for MacOS. As a powerful assistant for TNAS users, it has features such as intelligent search, intelligent IP address matching, TOS login interface, and file management. ...
Can I set up a mail server using my TNAS device?

Yes. ...
Can the USB port of my TNAS device be connected to a printer?

No....
Can my TNAS device be used as a storage device for surveillance cameras?

Yes....
Can the hard drive be used continuously if it is detected to be in a poor condition or at high risk of failure during the initialization of the TNAS device?

To ensure your data remains secure, please change the hard drive immediately....
What file system does my TNAS device use?

Your TNAS device uses a file system in EXT 4 or Btrfs format. Please check the official specifications before purchase....
I have installed two hard drives in my TNAS device and set them as two independent single drives. Why can’t I see them at the same time in the file browser of my Windows computer?

The storage space of your TNAS device is presented in the form of shared folders, not drives, and that’s why you cannot see them at the same time in the file browser of your Windows computer....
Where can I download the TNAS PC desktop application or get updates?

Visit the official TerraMaster website and click on the “Download” page. Here there are numerous free downloads, including a quick installation guide, user manual, and the TNAS PC desktop application. To download all applicable applications and materials, you just select the “Product Category”, “Number of Drive Slots”, and the “ID/Model Number”. If there is a new TNAS PC desktop application available, just download and install it. ...
How can I mute the buzzer on my TNAS device?

Please log in to TOS as an administrator, and then click the buzzer button in the upper right corner of the TOS desktop to turn it off. Meanwhile, please check whether there are any notifications indicating that a hard drive is missing from the RAID. ...

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