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Help Documentations

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Does my TNAS device support Link Aggregation?

Yes, if your TNAS is equipped with two or more network interfaces, you can set Link Aggregation in the TOS Control Panel. However, if you do this, please don't set it on the switch, otherwise it will not work....
In the TNAS PC desktop application, why is the IP address of my TNAS device not in the same segment as other devices on the network?

It is possible that the DHCP service is not enabled for the router. Please follow the prompts given by the TNAS PC desktop application to manually change the IP address of the TNAS device to ensure that it is in the same segment as other devices....
When installing TOS, why does the installation stop at 60% and 90% progress?

Actually, the installation does not stop, but it may take some time because there are many setup processes. Please wait patiently....
Why does VirtualBox state that VT-x is not enabled in BIOS?

VirtualBox is only applicable to x.86_64 products, and it is not supported by ARM models. If you encounter the prompt “VT-x is disabled in the BIOS for all CPU modes” when using VirtualBox, it suggests that VT-x is not enabled in the BIOS of your TNAS device. ...
Can I install the Apache server on my TNAS device?

Yes, please go to the TOS Application Center to install the app. ...
Is my TNAS device compatible with the DLNA protocol?

Yes. ...
Why can't I receive emails in my mailbox after email notifications are set for the TOS system?

This is probably because the default SMTP mail server port for the TOS system is blocked. You can change “Default SMTP Mail Server” to “Custom SMTP Mail Server” in the “Advanced Settings” interface of this page, and then perform related configurations. For example, if using Gmail the settings for the outgoing server are: ...
How can I mute the buzzer on my TNAS device?

Please log in to TOS as an administrator, and then click the buzzer button in the upper right corner of the TOS desktop to turn it off. Meanwhile, please check whether there are any notifications indicating that a hard drive is missing from the RAID. ...
What is TOS? Why does my TNAS device need TOS?

"TOS" stands for "TerraMaster Operating System”, which is a Linux-based operating system especially developed for TNAS storage devices. TOS is designed with a smart and user-friendly interface. The numerous built-in applications help households, offices, or enterprises easily implement features such as storage management, secure backup, permission management, multimedia entertainment, sharing, remote access, and downloading. ...
Can I use an EXT 4 format hard drive already formatted for Ubuntu or other Linux systems directly on my TNAS device?

No....

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