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Why is my F2-210/F4-210 TNAS device “bricked” after TOS update?

The following is a known problem with model F2-210/F4-210: ...
How can I remotely log in to the TNAS device?

There are three ways for you to remotely access your TNAS device: ...
Why does the TNAS PC desktop application fail to search for my TNAS device?

If the TNAS PC desktop application fails to find for your TNAS device, the device will not be initialized or used. The following are some common causes and solutions:...
How is the storage capacity of RAID calculated?

RAID 0: The storage capacity is the capacity of N* smallest hard disks (N is the number of hard disk drives, not less than 2)....
How can Windows users access TNAS shared folders?

Windows users can access TNAS shared folders in the following ways: ...
Why can't I access my TNAS device through the TOS webpage after updating the TOS?

If you are unable to access the TOS webpage after updating the TOS, please refer to the following instructions to reinstall it. Please note that reinstalling TOS will not delete your data (unless you encounter situation B described below). ...
What should I do if I forget my TNAS password?

If this happens, you should contact the administrator to reset the password and then log in with the new password. If the administrator forgets their own password, it can be reset through a confidential mailbox. Alternatively, they can perform a reinitialization. To reinstall your TOS, please follow the article https://forum.terra-master.com/en/viewtopic.php?f=75&t=423...
Where can I download TOS software or get updates?

You can download the TOS software package via the “Download” page on the official TerraMaster website. You can update your version of TOS software either manually or online....
Can my newly purchased TNAS device be used straight away?

No, initialization is required prior to use. The following steps must be taken for correct initialization:...
Where can I download the TNAS PC desktop application or get updates?

Visit the official TerraMaster website and click on the “Download” page. Here there are numerous free downloads, including a quick installation guide, user manual, and the TNAS PC desktop application. To download all applicable applications and materials, you just select the “Product Category”, “Number of Drive Slots”, and the “ID/Model Number”. If there is a new TNAS PC desktop application available, just download and install it. ...

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