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How to re-install your TOS

Applicable model: All TNAS models...
Fails to find your TNAS device with TNAS PC client?

If you can't find your TNAS device with TNAC PS client, please try following solutions:...
How to store files to TNAS?

If you want to store the files on your computer to TNAS on the local network, in order to obtain a faster transfer speed, it is recommended to use the following file services, of which SMB service is a more widely used file service....
Can my newly purchased TNAS device be used straight away?

No, initialization is required prior to use. The following steps must be taken for correct initialization:...
Why is my F2-210/F4-210 TNAS device “bricked” after TOS update?

The following is a known problem with model F2-210/F4-210: ...
How can Windows users access TNAS shared folders?

Windows users can access TNAS shared folders in the following ways: ...
How can Mac users access TNAS shared folders?

Mac users can access TNAS shared folders in the following ways: ...
Why does the TNAS PC desktop application fail to search for my TNAS device?

If the TNAS PC desktop application fails to find for your TNAS device, the device will not be initialized or used. The following are some common causes and solutions:...
How is the storage capacity of RAID calculated?

RAID 0: The storage capacity is the capacity of N* smallest hard disks (N is the number of hard disk drives, not less than 2)....
Why has the TNAS PC desktop application failed to map the network drive?

If you cannot map the network drive with the TNAS PC desktop application or have failed to access it by entering the correct username and password after successfully mapping and restarting the computer, please follow the steps below to troubleshoot: (Note: If your computer is equipped with a Windows 7 operating system, this problem is mainly related to the compatibility of TNAS PC desktop application with it. Please refer to Step 6 directly). ...