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Why are my F2-210 and F4-210 models disconnected from the network? Also, why can't they be shut down by pressing the power button?

1. If your TOS system version is TOS4.1.30 or below, please download a patch to your computer via the link:

2. Boot the device, and log in to the TOS system.

3. Go to “TOS Control Panel” > “General Settings” > “Software Update” > “Manual Update” to select a patch to update.

4. After completion of the update, your TNAS device will reboot automatically.