Help Documentations
Please enter search keywords and click "Search". If you do not find the answer, please ask us for help
-
Why can the hard drive I have used on my other devices not be formatted completely by the D2-310/D4-310/D5-300C/D5-300 ?
-
Is the D2-310/D4-310/D5-300C model equipped with a suitable RAID Manager for Windows or Mac computers?
D2-310/D4-310/D5-300C models do not need any software to permit RAID setup. ...
-
How do I install the Thunderbolt 3 driver on a Windows 10 operating system?
-
Why do the indicators for HDD1 and HDD2 turn on and off repeatedly when the device is reading data during RAID1 creation for D2-310, D4-310, and D5-300C models?
-
Can model D2-310/D4-310/D4-300/D5-300 be managed with Disk Utility?
-
Does model D2-310/D4-310/D4-300/D5-300 come with a USB TYPE-C cable?
Yes. This cable has a USB A interface at one end and a USB TYPE-C interface at the other ...
-
Are screws required to install the hard drive for the D2-310/D4-310/D4-300/D5-300 model?
Yes. Screws are required to install the hard drives for all TerraMaster models. ...
-
Why does the device display show two partitions on formatting the hard disk? One partition shows a 2TB capacity, but the additional partition cannot be used.
-
Why am I getting a UASP log error when the D5-300 is connected to the computer?
-
Does the D5-300 model support the use of a single hard drive with data?