Help Documentations
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Why do I encounter problems such as formatting issues/lost data/hard drive not recognised, when hard drives previously used on other arrays are installed on the model D5-300?
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How many hard drives are needed to create a RAID5 for model D5-300? What are the requirements for these hard drives?
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Why does the device display show two partitions on formatting the hard disk? One partition shows a 2TB capacity, but the additional partition cannot be used.
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Which third-party testing software can be used to test the read-write speeds of the device?
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Is the F4-300/D5-300 model equipped with RAID setting software for Windows or Mac computers?
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Why is the hard drive capacity displayed on the computer different from that marked on the hard drive?
This may be caused by the varying calculation methods used by hard drive manufacturers: ...
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How do I know whether a hard drive in my model D2 Clone/D2-310/D4-310/D4-300/D5-300/D5-300C/F4-300 is faulty?
When any fault occurs, the hard drive indicator will flash red. ...
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Does the D4-310 support RAID5 with four hard drives?
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Must all hard drives for models D2-310, D2 Clone, D4-300, D4-310, D5-300C, D2 Thunderbolt 3, D2 Thunderbolt 3 Plus, D4 Thunderbolt 3, and D5 Thunderbolt 3 be installed prior to use?
No, though at least one hard drive must be installed before use. ...
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Does model D2-310/D4-310/D4-300/D5-300 support the Hot Spare hard drive?