Help Documentations
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Why aren't hard drives with capacities greater than 2TB or 4TB recognised under the Windows XP operating system?
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Is the USB interface on model D2 Clone/D2-310/D4-310/D4-300/D5-300/D5-300C/F4-300 compatible with USB 3.0 or USB 2.0?
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Why do I encounter problems such as formatting issues/lost data/hard drive not recognised, when hard drives previously used on other arrays are installed on the model D5-300?
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How many hard drives are needed to create a RAID5 for model D5-300? What are the requirements for these hard drives?
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Must all hard drives for models D2-310, D2 Clone, D4-300, D4-310, D5-300C, D2 Thunderbolt 3, D2 Thunderbolt 3 Plus, D4 Thunderbolt 3, and D5 Thunderbolt 3 be installed prior to use?
No, though at least one hard drive must be installed before use. ...
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Is the F4-300/D5-300 model equipped with RAID setting software for Windows or Mac computers?
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Why is the hard drive capacity displayed on the computer different from that marked on the hard drive?
This may be caused by the varying calculation methods used by hard drive manufacturers: ...
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Does model D2-310/D4-310/D4-300/D5-300 support Plex?
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Does the D4-310 support RAID5 with four hard drives?
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Does the D5-300 model support the use of a single hard drive with data?