Help Documentations
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Why is the copying rate significantly lower than described ?
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Why does the device shut down automatically?
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How do I stop the device becoming disconnected when copying data?
1. Check if the USB cable is properly plugged into the appropriate port; ...
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Does model D2-310/D4-310/D5-300/D5-300C use a software or hardware RAID?
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Can the hibernation function be disabled for D2-310, D2 Clone, D4-300, D4-310, D5-300C, D2 Thunderbolt 3, D2 Thunderbolt 3 Plus, D4 Thunderbolt 3, and D5 Thunderbolt 3 models?
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What should I do if data cannot be recovered after I add a replacement hard drive in model D5-300 in RAID5 mode?
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How do I power off the D2 Clone, D2-310/D4-310/D4-300/D5-300/D5-300C model?
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Why has the hard drive indicator light turned red?
If this indicator is red, the hard drive is damaged and must be replaced. ...
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Does model D2-310/D4-310/D4-300/D5-300 support the addition of further hard drives in the future?
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How can I update the USB drivers for my computer?