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How do I power off the D2 Clone, D2-310/D4-310/D4-300/D5-300/D5-300C model?
The D2-310/D4-310/D4-300/D5-300 model is powered off by pressing and holding the "Power" button for 3 seconds. ...
Can model D2-310/D4-310/D5-300/D5-300C be used without setting up a RAID?
Yes. D2-310/D4-310/D5-300/D5-300C models default to single disk mode, and each hard drive can be used separately. ...
What should I do if data cannot be recovered after I add a replacement hard drive in model D5-300 in RAID5 mode?
Check the software version for the D5-300, and if it is outdated, update it to the latest version; this is necessary, as previous model D5-300 versions did not support RAID recovery. You need to ensure the firmware is updated to the latest version. ...
Does model D2-310/D4-310/D4-300/D5-300 support the addition of further hard drives in the future?
How do I stop the device becoming disconnected when copying data?
1. Check if the USB cable is properly plugged into the appropriate port; ...
Which computers does model D2-310/D4-310/D4-300/D5-300 work with?
Why do the power and HDD indicator lights on the device go out after a while after booting with hard drives installed?
1. Check if the indicators behave normally after booting with no hard drive installed; ...
How can I update the USB drivers for my computer?
Go to the official website of your computer manufacturer, find the corresponding model, and then download and install the USB3.0 or 3.1 drivers for the corresponding system. ...
What should I do if I cannot create a RAID on the TerraMaster D2 Thunderbolt 3?
Applicable models: TD2-Thunderbolt 3 , D2-Thunderbolt 3. TD2-Thunderbolt 3 Plus...
Can model D2-310/D4-310/D4-300/D5-300 be connected to my router and accessed via Wi-Fi?
Yes, as long as your router supports connections with an external USB storage device. ...