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Can the device be used for both Windows and Mac computers?

Yes. The device can be used for both Windows and Mac computers, though only when the built-in hard drive is in an exFAT format. ...
Can a hard drive used on other storage devices be used with the TerraMaster D2-310/D4-300/D4-310/D5-300C/D5-300?

Normally, yes. However, TerraMaster DAS may be incompatible with some older hard drives due to differences in RAID configurations. Such hard drive may not be read successfully or may throw up abnormal indicators. ...
Why is the copying rate significantly lower than described ?

1. The copying speed provided in the device description was obtained through testing under specific testing conditions. ...
Does the D2-310/D4-310/D5-300/D5-300C model have a built-in RAID controller?

Yes. ...
How do I calculate the storage capacity of a RAID?

RAID 0: the storage capacity is N times the capacity of the smallest hard drive, where N is the number of hard drives, being not less than 2. ...
What should I do if there is a problem with a hard drive in model D2-310/D4-310/D4-300/D5-300? Can it be replaced directly?

Yes, faulty hard drive can be directly replaced when the device is powered on. However, in Single, JBOD or RAID0 modes, data may be lost because of the faulty hard drive. ...
Can the hibernation function be disabled for D2-310, D2 Clone, D4-300, D4-310, D5-300C, D2 Thunderbolt 3, D2 Thunderbolt 3 Plus, D4 Thunderbolt 3, and D5 Thunderbolt 3 models?

No. ...
Does model D2-310/D4-310/D5-300/D5-300C use a software or hardware RAID?

It uses a hardware RAID. With the exception of model D5-300/F4-300, no software is needed to help create RAIDs for these models. TerraMaster provides a free RAID Manager as standard. ...
Which hard drives does model D2-310/D4-310/D4-300/D5-300 support?

Model D2-310/D4-310/D4-300/D5-300 has low requirements for hard drives, making all types of hard drives, including 3.5-inch SATA II/III hard drive, 2.5-inch SATA II/III hard drive, and 2.5-inch SATA SSDs, appropriate. However, using hard drives of the same brand and model is required for RAID creation. Please check the list of applicable hard drives on the official TerraMaster website. ...
Can this device work with a computer with a Thunderbolt 2 interface?

Applicable models: D2 Thunderbolt 3, TD2 Thunderbolt 3 , TD2 Thunderbolt 3 Plus, D4 Thunderbolt 3(D4-330), D5 Thunderbolt 3(D5-330), D8 Thunderbolt 3(D8-330)...

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