Help Documentations
Please enter search keywords and click "Search". If you do not find the answer, please ask us for help
-
Can a hard drive used on other storage devices be used with the TerraMaster D2-310/D4-300/D4-310/D5-300C/D5-300?
-
Why has the hard drive indicator light on my D2-310/D4-310/D5-300C model turned orange?
This LED indicator turning orange indicates unsuccessful RAID creation. ...
-
Which hard drives does model D2-310/D4-310/D4-300/D5-300 support?
-
What should I do if the mobile hard drive is in a RAW format?
-
Does the model D2 Clone/D2-310/D4-310/D4-300/D5-300/D5-300C/F4-300 support hot-swappable hard drives?
-
Why is copying data using a computer running a Windows 10 operating system with the TerraMaster DAS so slow?
-
Can the device be used for both Windows and Mac computers?
-
How do I stop the device becoming disconnected when copying data?
1. Check if the USB cable is properly plugged into the appropriate port; ...
-
What should I do if there is a problem with a hard drive in model D2-310/D4-310/D4-300/D5-300? Can it be replaced directly?
-
Why has the hard drive indicator light turned red?
If this indicator is red, the hard drive is damaged and must be replaced. ...