Help Documentations
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What should I do if I am unable to format or initialise the hard drive, if the computer is unable to recognise the hard drive, or data copying is interrupted during use of model D4-310/D2-310/D5-300C?
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What can I do if RAID Manager Pro cannot recognise the hard drive?
Applicable models: D4 Thunderbolt 3（D4-330）， D5 Thunderbolt 3（D5-330）， D8 Thunderbolt 3（D8-330）...
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How do I install and initialise my new TerraMaster device?
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Why does my hard drive not enter hibernation?
The D5-300, D16 Thunderbolt3, and F4-300 models do not currently support hard drive hibernation. ...
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Can a brand new hard drive be used with the D2-310/D4-300/D4-310/D5-300C/D5-300?
Not immediately. Any new hard drive must be initialised and formatted before use. ...
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How do I create a RAID5 for the D5-300 model?
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Why did the D2-310/D4-310/D5-300C not recognise the hard drive on first use?
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How can I set up a multi-screen display with up to 3 screens using a TerraMaster Thunderbolt 3 device?
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The hard drive of my D5-300 is suddenly inaccessible. Is the data lost?
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Does the device need to be fully removed from the computer before the USB cable is unplugged?