Help Documentations
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Why does my hard drive not enter hibernation?
The D5-300, D16 Thunderbolt3, and F4-300 models do not currently support hard drive hibernation. ...
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What should I do if I am unable to format or initialise the hard drive, if the computer is unable to recognise the hard drive, or data copying is interrupted during use of model D4-310/D2-310/D5-300C?
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How do I create a RAID5 for the D5-300 model?
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Does the device need to be fully removed from the computer before the USB cable is unplugged?
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Why has the hard drive indicator light on my D2-310/D4-310/D5-300C model turned orange?
This LED indicator turning orange indicates unsuccessful RAID creation. ...
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The hard drive of my D5-300 is suddenly inaccessible. Is the data lost?
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How do I calculate the storage capacity of a RAID?
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Why did the D2-310/D4-310/D5-300C not recognise the hard drive on first use?
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What should I do if the mobile hard drive is in a RAW format?
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Does the model D2 Clone/D2-310/D4-310/D4-300/D5-300/D5-300C/F4-300 support hot-swappable hard drives?