Help Documentations
Please enter search keywords and click "Search". If you do not find the answer, please ask us for help
-
My device randomly disconnects from my computer?
-
My D2-310/D4-310/D5-300C hard drive has suddenly become inaccessible. How do I retrieve my data?
-
Why does RAID Manager Pro offer the prompt "connection failed"?
Applicable models: D4 Thunderbolt 3(D4-330),D5 Thunderbolt 3(D5-330),D8 Thunderbolt 3(D8-330) ...
-
What can I do if RAID Manager Pro cannot recognise the hard drive?
Applicable models: D4 Thunderbolt 3(D4-330), D5 Thunderbolt 3(D5-330), D8 Thunderbolt 3(D8-330)...
-
How do I calculate the storage capacity of a RAID?
-
Can a hard drive used on other storage devices be used with the TerraMaster D2-310/D4-300/D4-310/D5-300C/D5-300?
-
Can a brand new hard drive be used with the /D2-310/D4-300/D4-310/D5-300C/D5-300?
Not immediately. Any new hard drive must be initialised and formatted before use. ...
-
What should I do if I cannot create a RAID on the TerraMaster D2 Thunderbolt 3?
Applicable models: TD2-Thunderbolt 3 , D2-Thunderbolt 3. TD2-Thunderbolt 3 Plus...
-
Why is the device slow at copying data?
-
Can this device work with a computer with a Thunderbolt 2 interface?