Help Documentations
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What should I do if the hard drive is damaged when creating a RAID1 with a D2-310/D4-310/D5-300/D5-300C/F4-300 model?
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Why is the device slow at copying data?
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Why does RAID Manager Pro offer the prompt "connection failed"?
Applicable models: D4 Thunderbolt 3（D4-330）,D5 Thunderbolt 3（D5-330）,D8 Thunderbolt 3（D8-330） ...
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How do I recover data if one of the hard drives fails after creating a RAID1 or RAID5 on a D4-310/D2-310/D5-300/D5-300C model?
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My D2-310/D4-310/D5-300C hard drive has suddenly become inaccessible. How do I retrieve my data?
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How do I set up a RAID for the D2-310/D4-310/D5-300C?
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Can a brand new hard drive be used with the D2-310/D4-300/D4-310/D5-300C/D5-300?
Not immediately. Any new hard drive must be initialised and formatted before use. ...
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What can I do if RAID Manager Pro cannot recognise the hard drive?
Applicable models: D4 Thunderbolt 3（D4-330）， D5 Thunderbolt 3（D5-330）， D8 Thunderbolt 3（D8-330）...
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Why does my hard drive not enter hibernation?
The D5-300, D16 Thunderbolt3, and F4-300 models do not currently support hard drive hibernation. ...
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Why has the hard drive indicator light on my D2-310/D4-310/D5-300C model turned orange?
This LED indicator turning orange indicates unsuccessful RAID creation. ...