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How do I install the Thunderbolt 3 driver on a Windows 10 operating system?

Applicable models: D2 Thunderbolt 3,TD2 Thunderbolt 3,TD2 Thunderbolt 3 Plus,D4 Thunderbolt 3(D4-330),D5 Thunderbolt 3(D5-330),D8 Thunderbolt 3(D8-330)

When using the Windows 10 operating system, the Thunderbolt 3 driver must be installed before a Thunderbolt 3 device is used with the computer.

Guide to installing the Thunderbolt 3 driver:

  • 1. Download the Thunderbolt 3 driver from the official website of your computer manufacturer. Find "Support and Services" and identify the model of your computer; A section for downloading drivers should be offered; in such cases, simply select "Thunderbolt Driver" and click "Download"; If a separate Thunderbolt driver is not available, please download the latest version of your motherboard driver and update this.

  • 2. Download the Thunderbolt 3 driver from the Intel official website Ensure your computer is equipped with a Intel Thunderbolt 3 controller; Link: Please follow the instructions provided on the page to complete the download and installation; After installation of the Thunderbolt 3 driver, your computer will also needs to be installed with the Thunderbolt control software for the Windows 10 operating system. Find and open the Thunderbolt control software to allow the connected Thunderbolt device to be recognised.